What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember information about your visit. At SmartForce Connect, we use various types of cookies to make your experience smoother and to understand how our automated testing framework services can better serve businesses across Malaysia and beyond.

These files don't contain personal information like your name or address, but they do help us recognize your browser and remember your preferences. Some cookies disappear when you close your browser, while others stick around to remember you on future visits.

Types of Cookies We Use

How We Use Your Data

• Website Performance Optimization
  We analyze which sections of our site get the most attention and where users might be experiencing difficulties. This data helps us improve our content about automated testing frameworks and service offerings.
• Content Personalization
  By understanding your interests in different testing methodologies or business solutions, we can present more relevant information about our services that match your specific needs.
• Technical Issue Resolution
  Performance data helps us identify and fix technical problems that might prevent you from accessing information about our services or contacting our team in Kuching, Sarawak.
• Service Improvement
  We use aggregated data to understand market trends and client preferences, helping us develop better automated testing solutions for businesses across Malaysia and Southeast Asia.

Browser Cookie Controls

Your web browser gives you control over cookies. Most browsers allow you to view, delete, or block cookies entirely. However, disabling all cookies might affect how our website functions and could prevent you from accessing certain features or information about our automated testing services.

Each browser handles cookie management differently. Chrome, Firefox, Safari, and Edge all have cookie settings in their privacy or security sections. You can usually find these options in your browser's settings menu under privacy or security preferences.

Third-Party Services

We work with several trusted third-party services to provide you with the best possible experience. Google Analytics helps us understand website usage patterns, while other services assist with website functionality and security monitoring.

These third parties have their own privacy policies and cookie practices. We choose our partners carefully, but we recommend reviewing their policies if you want to understand how they handle data. We don't share personal information with these services beyond what's necessary for their specific functions.

Policy Updates

As our business grows and technology evolves, we may need to update this cookie policy. When we make significant changes, we'll update the date at the top of this page and may notify visitors through our website or other appropriate channels.

We encourage you to review this policy periodically, especially if you have ongoing interactions with our automated testing services or if you're considering working with our team for your business needs.